Terms and Conditions of Hire

Commencement of Hire

Hire is charged from the first of the month (a daily rate will be charged when commencement falls mid-month), up to the end of that month. The first payment due will be a deposit, to incentivise units being left as they were found. This invoice must be paid in full before access will be allowed to the site. Invoices will be issued (by email only) monthly thereafter and will be due for payment on the first of each month.

Where a unit is booked online, the deposit and the first rent payment (charged pro-rata from the move-in date to the end of that month and, where the move-in date falls within 7 days of the month end, including the following month) are taken together at the time of booking.

Arrears

Email reminders will be sent and possibly followed up by phone and/or text. Invoices unpaid after seven days will result in access being denied to site and/or the Hirer's unit. Invoices unpaid after seven days will incur a £50 administration fee per unit. Any discount previously agreed will be revoked and the full amount will be due.

Prompt payment is taken seriously and the Landlord has a right of lien; if any invoice remains unpaid 21 days after the invoice date, the Landlord may give notice to the Hirer of its intention to enter the units. Communication with the Landlord is preferable and essential to avoid these consequences. Any goods within the unit(s) may be removed and disposed of, and revenue obtained used to offset any outstanding debt, including costs incurred in gaining access to the unit(s) and all losses or damage howsoever caused. Surplus revenue may be returned to the Hirer. In the event of any shortfall, an invoice will be issued for immediate payment by the Hirer.

The Landlord reserves the right to request a further month's rent to be paid if arrears go beyond fourteen days. Recurrence of non-payment will forfeit your rights to this process, and the steps of which may be escalated.

Use of Unit(s)

The Hirer may only use padlocks supplied by the Landlord. Any other locks or locking mechanisms may be removed by the Landlord at the Hirer's expense. The units are provided for storage use only. No work may be undertaken on any items either within or in the vicinity of the unit(s).

The Landlord takes site cleanliness seriously; any litter or abandoned goods outside of the Hirer's unit(s) may be disposed of, and the costs of which invoiced to the Hirer. No hazardous, toxic, inflammable, explosive or illegal materials or items may be stored in the unit(s). The Landlord shall have the right to enter the unit(s) at any time without notice to verify compliance, and will hold a spare key to each unit's padlock for such purpose. Any such items will be requested to be removed at the Hirer's expense. If the Hirer has not complied within seven days, the Landlord will reserve the right to have said items removed, and the Hirer will receive an invoice for the costs incurred in such necessity.

Unattended vehicles are not permitted on site at any time without prior permission. The Landlord does not have, and will not be deemed to have, knowledge of the Goods, is not a bailee, custodian nor warehouseman of the Goods, and the Hirer acknowledges that the Landlord does not take possession of the Goods.

Suitability

The Hirer acknowledges they have inspected the unit(s) and is satisfied as to its condition and suitability for their purposes. It is recommended that the Hirer performs further regular checks on the condition of the unit(s) and reports any deterioration to the Landlord. The Landlord undertakes to make any modifications or repairs to the unit(s) where, in its opinion, these are required, or to move the unit(s) or allocate an alternative unit(s) for the Hirer's use at its sole discretion. Vehicles stored may be required to be moved occasionally where necessary, and as such the client should be prepared to attend site to facilitate this.

Access

Access is only granted to the client and verified others agreed with both the client and Landlord. The Hirer must not obstruct any part of the site except where loading or unloading. Site regulations must always be adhered to. Clients must not allow access to anyone who is unable to gain access independently. This is for the safety of all and the security of your goods and those of others. If it is deemed you have allowed access to any unauthorised persons, you may lose the right of access for yourself and a termination notice may be given. Lost keys are replaced for a fee of £20 + VAT.

Safety

Clients should take extra care when opening and closing the doors on their storage space. There is a speed restriction in place on site; we respectfully ask that vehicles are driven below 10 mph. It is incumbent on all clients, staff, personnel and visitors to be vigilant around their own safety and to report any issues to the management.

Please be aware the gates are automated, and ensure you and any objects are clear of the gate(s) when in operation.

Insurance

No liability is accepted for the Hirer's contents, the insurance of which is the sole responsibility of the Hirer. Furthermore, the Hirer will fully indemnify the Landlord against all claims, demands, losses, damages, costs and expenses arising in connection with this hire howsoever caused. The Hirer also undertakes to pay the Landlord the cost of rectifying any damage caused to the unit(s) resulting from the use of the unit(s), or items stored within, including replacement of locks and keys etc. Insurance for vehicles stored on site is the sole responsibility of the owner of the vehicle, not the Landlord.

Termination

The Hirer may terminate this agreement by giving 14 days' notice in writing to the Landlord (1 calendar month for warehouse/garage units). Should the Hirer exceed this notice period, a fee of £50 will be applied and hire costs will still be applicable. The unit(s) must be left completely empty on termination of the hire; a charge will be made for disposal of any remaining contents.

Locks and keys must be returned to the Landlord, whereupon the bond will be returned. The Hirer will not receive their bond back if the unit is not left how it was found. On termination, the unit(s) will be inspected jointly with the Hirer and any charges for damages incurred during the hire will be made. Settlement of any damages and outstanding hire charges are due on termination.

If the Hirer fails to comply with any terms of this agreement, the Landlord has the entitlement to terminate the agreement forthwith and the Hirer will become liable to pay any charges described herein. Vehicle storage is restricted to the same terms in respect of a notice term of 14 days in writing via text or email.

Please note: by paying any invoice issued by us, you are accepting the terms and conditions of this agreement.